Help & FAQ
How do I register my business?
When can I start creating deals?
How fast can you send out a deal?
When does my deal get sent out?
Who will receive my deal?
How do I select my target audience?
What types of deal can I send out?
How do I set up a deal?
What do I need to provide for the deal?
Can I use my own images?
What image size/format is required?
You say you have the right to make changes to the text and header I submitted. Can I review and make edits to the revised text/header before the deal goes out?
What if I need to make edits to my deal after it has been approved and theoretically is ready to go?
How can I make edits to my deal?
Can I cancel my deal?
Do members have to print out a coupon to be eligible for the deal?
How can I make sure the same coupon doesn't get used multiple times?
Will I receive a list of names of people who signed up for my deal?
Do you provide analytics such as email open rates, CTR, # of deals requested?
How much does it cost to advertise with JumpUpon?
When do I get charged?
How do I register my business?
To register your business on JumpUpon.com, simply click on the “
Get Started” link on the top right of any page. Fill out the form and click “Submit”. You will receive a confirmation email with a link to complete your registration. After you have completed your registration, we will review and (dis)approve your registration within 24 hours.
When can I start creating deals?
As soon as your register your business and your registration has been approved, you can start creating deals.
How fast can you send out a deal?
We require at least a 3 hour notice before a deal is scheduled to go out on the same day. This allows us 1 hour to review the deal for approval and 2 hours to get the deal added to our queue.
When does my deal get sent out?
JumpUpon lets you define when you want your promotion delivered and how long you want it to last.
Who will receive my deal?
Only your selected target audience will receive the deal via email. In addition, your deal will be listed on
www.jumpupon.com and be visible to every logged in member. You will only be charged for the amount of people you want the deal to be sent to.
How do I select my target audience?
You can either pick a distance you would like to reach and we will email all applicable people in that range or you can specifically state the number of recipients and we will locate the closest applicable people in the range of your zip/postal code. The minimum number you can enter into total reach is 500.
What types of deal can I send out?
There are two types of deals you can offer: one that is open to anyone who walks into your establishment or one that is limited to a certain amount of people. If you specify a total limit, we will issue promotional codes to every member who secures the deal and will communicate those codes to you.
How do I set up a deal?
Register or log in to your JumpUpon account, click on the JumpUpon button and follow the instructions.
What do I need to provide for the deal?
You need to decide when you want your promotion delivered, to whom and how long you want it to last. You also need to provide:
- Title
- Description
- Fine Print (optional)
- Deal URL (optional)
- Image (optional)
Can I use my own images?
Yes. You may upload your own images or use one of our images.
What image size/format is required?
Max file size allowed: 5.00 MB. File extensions allowed: *.gif, *.jpeg, *.jpg, *png
You say you have the right to make changes to the text and header I submitted. Can I review and make edits to the revised text/header before the deal goes out?
A deal can be revised at any time up until 2 hours of publication. Any revision after a deal has been approved, will need subsequent approval. Once it is within 2 hours of being published, it can no longer be edited. It can, however, be canceled.
What if I need to make edits to my deal after it has been approved and theoretically is ready to go?
A deal can be revised at any time up until 2 hours of publication. Any revision after a deal has been approved, will need subsequent approval. Once it is within 2 hours of being published, it can no longer be edited. It can, however, be canceled.
How can I make edits to my deal?
Log in to your account, select the deal you want to edit, make your edits and resubmit for approval.
Can I cancel my deal?
Yes, a deal can be canceled at any time up until the date and time of publication.
Do members have to print out a coupon to be eligible for the deal?
No. However, members have to “jump on” or download the deal. To redeem the deal, members present to the business either their printed JumpUpon or their mobile phone that shows the downloaded JumpUpon.
How can I make sure the same coupon doesn't get used multiple times?
We will issue promotional codes to every member who secures the deal and those codes will be available to you. When a member redeems the deal, make sure to mark that promotional code as being used either using your own methodology or our online system.
Will I receive a list of names of people who signed up for my deal?
No. We do not share our members’ names and other information. If you specified a limited number of discounts available, we will issue promotional codes to every member who secures the deal and will communicate those codes to you.
Do you provide analytics such as email open rates, CTR, # of deals requested?
Yes. JumpUpon provides you with tools and detailed analytics to measure the success of your promotion such as how many people opened it, where they went, and of course, how many took the deal.
How much does it cost to advertise with JumpUpon?
JumpUpon costs less than nearly all other forms of advertising and is roughly 7 cents per person or less. The total amount charged is based on the number of people the deal will be sent to. When setting up your deal, the estimated costs based on the number of Recipients selected will be displayed. Performance related refunds will occur after the deal has reached its publication end date.
When do I get charged?
Charges will not take place until the deal has been published.